Website Management

Our website management service includes reliable hosting with 99.9% uptime, regular content and design updates within your plan’s included hours, form submission management through usebasin.com, monthly Google Analytics performance reports, and dedicated support from our team. We’re your go-to for anything website related.

Our management plans don’t cover total website redesigns, building a new site from scratch, video production, or extensive graphic design work. These are separate projects that we’re happy to quote on individually. Our management service focuses on keeping your existing site running smoothly, updated, and optimised.

Standard changes are typically completed within 1–2 business days. We provide transparent timelines for larger requests, immediately acknowledge every change request when it comes in, and offer emergency prioritisation for urgent issues that affect your site’s functionality or uptime.

Absolutely. We offer flexible hourly support for anything beyond your plan’s included time. We’ll always provide upfront quotes before starting extra work, so there are no surprises. Additional work integrates seamlessly with your existing plan, and you can upgrade your tier at any time if you consistently need more hours.

We take a consultative approach to major redesigns. We’ll assess your needs, create a separate project scope and quote, and ensure a seamless transition from your current site to the new design. Once the redesign is complete, your management plan continues as normal with the new site.

Getting started is simple. Choose the tier that suits your needs, complete a secure checkout through Stripe, and we’ll begin instant onboarding. If you have an existing website elsewhere, we handle seamless migration to our hosting. You’ll be up and running with full management support in no time.